Last Edited on 2025-09-15
This Privacy Policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read this policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your PII in accordance with our website, apps, and services.
What personal information do we collect?
When browsing, ordering, or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your experience. Our systems may also collect your IP address and location data for analytics and security purposes.
When do we collect information?
We collect information from you when you:
- Register on our site
- Place an order
- Subscribe to a newsletter
- Respond to a survey
- Fill out a form
- Use live chat or open a support ticket
- Provide feedback on our products or services
How do we use your information?
We may use the information collected when you register, make a purchase, sign up for our newsletter, respond to a survey, or use site features in the following ways:
- To personalize your experience
- To improve our website, apps, and services
- To allow us to respond more effectively to your customer service requests
- To administer promotions, surveys, or other features
- To quickly process your transactions
- To request reviews and ratings of services or products
- To follow up after correspondence (live chat, email, or phone inquiries)
How do we protect your information?
- All transactions are processed through a PCI-compliant payment gateway; we do not store sensitive payment data.
- Regular malware scanning and security reviews are in place.
- Your personal information is contained behind secured networks and accessible only by authorized personnel.
- All sensitive/credit information supplied is encrypted via SSL (Secure Socket Layer) technology.
Do we use cookies?
Yes. Cookies help us:
- Remember and process items in shopping carts
- Understand and save user preferences
- Track advertising performance
- Compile aggregate analytics on site traffic and interaction
You can choose to disable cookies in your browser settings, but doing so may affect site functionality.
Third-party disclosure
We do not sell, trade, or otherwise transfer your PII to outside parties without notice, except trusted partners who help us operate our website, conduct business, or serve users, provided they agree to keep this information confidential.
Non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or analytics.
Third-party links
Occasionally, we may include or offer third-party products or services on our website. These third-party sites have separate privacy policies. We are not responsible for the content or practices of these linked sites, but welcome feedback.
Google services
We may use Google Analytics, Google AdSense, and related services. These services may use cookies (such as the DART cookie) to serve ads based on previous interactions. Users can manage ad settings via Google Ad Settings or opt out via the Network Advertising Initiative Opt-Out Page.
California Online Privacy Protection Act (CalOPPA)
In compliance with CalOPPA:
- Users can visit our site anonymously.
- This policy will be linked on our homepage.
- Our Privacy Policy link includes the word “Privacy” for easy identification.
Users will be notified of policy changes on this page.
Users can update personal information by logging in, contacting us by email, phone, or support ticket.
Do Not Track
We honor Do Not Track (DNT) signals.
Children’s Privacy (COPPA)
We do not knowingly collect information from children under 13. Our services are not directed to children under 13.
Fair Information Practices
If a data breach occurs, we will:
- Notify affected users by email and/or in-site notification within 7 business days.
- Provide mechanisms for redress through appropriate channels.
CAN-SPAM Act
We collect emails to:
- Respond to inquiries
- Process orders and send updates
- Send additional information about our products or services
- Market to our mailing list
To comply, we agree to:
- Not use false or misleading subjects or email addresses
- Identify messages as advertisements when applicable
- Include the physical address of our business
- Honor opt-out/unsubscribe requests promptly
- Include an unsubscribe link in every email
If you wish to unsubscribe, follow the link provided in our emails or contact us at support@builtpos.com.
Contacting Us
If you have any questions regarding this privacy policy, you may contact us using the information below:
BuiltPOS LLC
Atlanta, GA, United States
📧 support@builtpos.com
📞 706-581-0400
